How much is delivery and how long?

Free shipping for order value more than $200, otherwise $9.95 freight charge.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Estimated delivery time is 1~3 business days after order has shipped.

What is the return and refund policy?

Sparky Mall may provide a refund on the return of the Products within 30 days where the Product packaging is unopened and remains in a saleable condition. The Products must not be installed or damaged in any way. Customers are liable for any shipping costs associated with the refund. Please send email request to After you have received authorisation to return, please organise to post back the Product.

What if my product fails?

Please contact us straight away, return the faulty item and we will send you a replacement item upon inspection of the faulty item or offer you a complete refund.

Replacement warranty and manufacturer warranty applies to all our products.

Do you ship to overseas?

Unfortunately, we only ship within Australia.

What are website terms and conditions?


Are all your products Australian approved?

Yes, all products are Australian approved.

What are the payment options available?

We accept credit cards payment and Paypal.

I am looking to purchase some products not listed on your website. Can you source that products and add to your website for purchase?

Please contact us if you have a product that you cannot find on our website and we will see if we can source it and provide you with a great price.

If it fits into our selection matrix, we will add it to our site and then you will be able to purchase it.